Returns & Exchanges
At Medical Supplies, we want you to be completely satisfied with your purchase; if your medical apparel doesn't fit or meet your expectations, we offer a 30-day return policy for all unworn items with original tags. Please ensure all scrubs and lab coats are free of stains, odors, or embroidery before initiating your return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn garments in their original packaging, ensuring all manufacturer tags are securely attached.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
